The British Cleaning Certificate is part of

New Skills Academy

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FAQ's

  • Who can take the cleaning course?

    Anyone who has an interest in becoming a cleaner (whether employed or self-employed) is encouraged to take the course.

  • What is the structure of the course?

    The course is broken down in to 26 individual modules. Each module takes between 15 and 20 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

  • Where / when can I study the British Cleaning Course?

    You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

  • Is there a test at the end of the course?

    Once you have completed all 26 modules there is a 30 multiple choice question test. The questions will be on a range of topics found within the 26 modules. The test, like the course, is online and can be taken at a time and location of your choosing.

  • What is the pass mark for final the test?

    The pass mark for the test is 70% (21/30)

  • What happens if I fail the test?

    If you don’t pass the test first time you will get a second opportunity to take the test again after further study.

  • When will I receive my certificate?

    Once you have completed your test you can log in to your account and download / print your certificate any time you need it. If you would prefer us to post you a certificate there will be an admin charge of £10.

  • How can I pay?

    We use Paypal for all payments on the site. You can either use your Visa, MasterCard ,American Express, Solo cards or PayPal account to pay for the online course. All payments are handled securely by Paypal.

    We also accept bank transfer (BACs). Please contact us for more information about this payment method.

  • Is my payment secure?

    As previously mentioned your payment is totally secure. We don’t get to see your payment details

  • How long after payment can I begin the course?

    You can begin the course immediately after your payment has been received.

    You should receive an email with your log in details as soon as your payment has been accepted. If you don’t get this email please check your junk folder, failing that please contact us for further assistance.

  • How long does it take to complete the online cleaning certificate course?

    We estimate that the course will take about 5 hours to complete in total, plus an additional 30 minutes for the end of course test.

  • How long is my certificate valid for?

    There is no expiry or renewal fees

  • Can I use your logo on my website/promotional material?

    Yes. We encourage you to use our logo to highlight your qualifications. You can download a copy from here.

  • I employ several cleaners can I get a discount if they all take the course?

    Yes. We offer significant discounts to employers wishing to train 2 or more members of staff.Please click here for more information